Data Policy for Mind and Body Scotland
Notice in Relation to the General Data Protection Regulations Act 2018, and any other future Acts amending the same. (GDPR)
As of the 25th May 2018 all businesses who process any individual clients personal data require to comply with the new act. This new act requires businesses to provide a clear policy as to how your personal data is processed and stored and what your legal rights are as a consumer. Mind and Body Scotland owned by Renee McBride has taken steps to comply with the new act.
Thank you for your enquiry to find out how my therapy services could help you. If you provide me with your telephone number and/or your email address you are agreeing to allow me to make direct contact with you to answer your enquiry.
Please note that by sending an enquiry to us via our website and asking for a response from us you will have been considered to opt in to process your data.
Your data will be stored in line with current GDPR regulations and will be retained only for a period of time sufficient to deal with your enquiry. We understand that all visitors to our website are entitled to know that their personal data where shared by you in email enquiries for example will not be used for any purpose by Renee McBride of Mind and Body Scotland other than to reply to your enquiry.
Data from enquiries that does not transit into a therapy relationship shall be deleted and not used for marketing purposes. The exception being any necessary referral for the ‘Greater Good’ as described below.
You may at any time request your data relevant to your enquiry to be destroyed.
We store securely all client’s records i.e. Contracts, Consultations Forms, and Notes.
All records are stored securely in Paper Form Only and are kept for a period of seven years after completion of therapy/training.
Information communicated received via Facebook Messenger, Text, Whatsapp and email.
Our devices are access protected to maintain the confidentiality of your names, telephone numbers and email addresses and communication content.
Records are not passed to any third party with the following exceptions.
Clinical Hypnotherapy and Doula records are confidential except in the following circumstances:
Confidentiality will be maintained in all but the most exceptional circumstances. These can only include criminal and civil court cases where a court order is made demanding disclosure - including coroner court and fatal accident enquiries in Scotland. And where there is good cause that to believe that not to disclose would cause danger or serious harm to others. Most standards of confidentiality applied in professional contexts are based on the Common law concept of ‘the greatest good’. The sharing of anonymous case histories with supervisors and peer groups is not a breach of professional confidentiality. The sharing of open case histories with supervision and any referring to any NHS medical practitioner is also not a breach.
Children and Young Persons
Children and young persons under the age of 16 are not permitted to make an appointment or attend an appointment without the written approval of a parent/guardian. If you wish to see our Guardian/Parental Approval Form please request and it will be made available to you.
Find out more at www.knowyourprivacyrights.org